TERMS OF USE
Introduction
These terms and conditions (“Terms”) apply to website www.boxglee.com (“Website”) and transaction made on it. These Terms are electronic record do not require physical or digital signature.
General Terms
Boxglee Candle & Fragrance Co. (“Boxglee”) provides the content, goods and services available on this Website to you subject to these Terms, other policies specified on this Website and applicable laws. By accessing or using this Website, you are acknowledging that you have read, understood and you agree, to be bound by these Terms including other policies referred to in it. So it’s in your interest to read these Terms carefully.
Commercial Terms
Certain specific terms and conditions may apply to purchase goods on Website which will be disclosed on the Website at appropriate place. Such commercial terms may have details including product price, payment terms, delivery terms, tax related, return, refund etc. By entering into such transaction, you are acknowledging that you have read, understood and you agree, to be bound by those commercial terms.
Privacy
We may receive some information while you access the Website and/or purchase any product on it. We (or our authorised vendors) may have to retain such information to keep record of your transaction on the Website or for other legitimate purpose. We take confidential information of users seriously. We are certainly sensitive to personal information of the users. We are committed to keep confidential information of users secured by taking appropriate measures. Please read our Privacy Policy to know about what information we may collect and how we may use it.
Our Endeavour
We will endeavor to fulfil your product order as placed on this Website. In the event of our inability to fulfil it partially or fully, we will inform you about the same.
Accuracy of Information
We try our best to be as accurate as possible when describing our products on the Website in all material respect. However, there may be some variation in products in terms of looks, colours, description etc. which will not be significant.
Use of Third Party Services
We use third parties to help you having better experience of this Website. Such third parties include payment gateway, vendors helping us in logistics and content development etc. While using this Website or placing an order on it, you may be directed to such third party websites / services. Your access or use of such third party websites will be subject to terms and policies of those websites / third party vendors. You may refuse to use such third party website or services which, however, may affect your experience of this Website. We will not be responsible for the failure of such third party websites or vendors. We, however, may attempt to coordinate for your issue with such third party websites / vendors on reasonable efforts basis.
Intellectual Property
All information and content available on the website, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of Boxglee, or third parties which have authorized Boxglee to use it. Except as set forth in these Terms and applicable laws, you are not permitted be use, copy, modify or otherwise exploit the Content, in whole or in part, for any other purpose.
Our Representations, Warranties and Limitation of Liability
Save to the extent specifically provided for, we do not make any specific and implied warranty in respect of this Website or any product made available on it. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (in contract, tort (including negligence) or otherwise), under any circumstances, for any interruption of business, access delays or interruptions to the Website. We will not be responsible for non-delivery, mis-delivery, loss or damages of any sort incurred as a result of events beyond our reasonable control as described in a clause titled as Force Majeure. Products on this Website are based on formulations which are not in violation of any Indian laws. Though enormous efforts are made and precautions taken to render the products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactions to certain individuals or adversely affect individuals with pre-existing medical or other conditions. Please make yourself aware of the ingredients and usage instructions of each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precaution/ professional medical/ dermatological advice before using any of our personal care products that you may be allergic to. You agree that Boxglee will not be responsible or liable for any allergic reactions to you on account of usage of our products. For any purchases made through Boxglee, you will inter alia be governed by the limitation of liability and disclaimer conditions. Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the Website or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages. For proven defect in our Product, we may replace such defective Product or pay price of such Product if we are unable to provide you replacement which will be the sole remedy for proven defective product.
Product Returns
In proven case of damaged or wrong delivery, we can provide appropriate resolution of replacement or refund on case to case basis.
Feedback
We encourage you to share your experience with us. For any feedback, query or complaint, you may reach us at: E-mail: cs@boxglee.com Phone: +91-7827 151 531 Address: Boxglee Candle & Fragrance Co., T-17, 1st Floor, Tekhand, Okhla, Phase-1, New Delhi – 110020
Your Obligations and Responsibilities
While accessing or using this Website, you shall comply with these Terms, policies, special warnings, instructions and applicable laws. You shall act always in good faith. You shall not make any change or alteration to the Website or any Content or services that may appear on this Website. You shall not do anything that might impair the integrity or operation of the Website. You also agree not to use any software robots, spiders, crawlers, data gathering / extraction tools or any program that imposes an unreasonable burden or load on our infrastructure / Website.
Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your breach of these Terms.
Governing Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi.
Disclaimer
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use.
Force Majeure (events beyond our reasonable control)
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any event which is beyond our reasonable control.
General
You acknowledge and agree that these Terms, policies referred in it and commercial terms i.e. terms specific to any transaction (if any) constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements or other communications. We reserve the right, in our sole discretion, to change these Terms or policies at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the Website. Your continued use of the Website thereafter constitutes your agreement to all such changed Terms and policies. Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms shall be unenforceable or invalid under any applicable law or court decision, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole but these Terms shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.
