PRIVACY POLICY

This Privacy Policy applies to www.boxglee.com of Boxglee Candle & Fragrance Co. (“Boxglee”) and important for users accessing this website.

What information we collect

If you are purchasing any product on the website, we collect certain information like name and contact details including e-mail, phone no, postal address for delivery etc, products you purchased and related details. We do not collect, or store information related to your banking or online payment details like credit or debit card, bank account details etc. However, third party service providers associated with our website like payment gateway may use such banking or online payment related details as stated on their websites or platforms. You need to check the terms and privacy policy of such third-party services providers for details. We may also have your purchase history, feedback, likes, review of product etc. We also collect information through cookies. For details, please refer to our cookies policy.

How do we use the information

We may use the information to provide you personalized experience of our website, process your order, respond to your queries, generally maintain record for future reference, cater better and inform you about different promotional schemes, products etc which may interest you, detect suspicious users or fraud related to website, for any regulatory or legal requirement or as may be mandated to us by a governmental authority, to conduct any research or analysis etc. Your information may be used to facilitate third party services like payment gateway, our vendors we use for logistics, website development etc to enable them to deliver the services.

Your right of refusal and opt out

You certainly may refuse to share your information on our website or with our authorized third-party services providers. However, in that case, your experience of the website may adversely affect. You will have an opportunity to deny receipt of any promotional communication and we will honor it without questioning it. Even if you have initially agreed to receive promotional communication, you may anytime opt out from receiving it by informing us on cs@boxglee.com

Contact us

if you are not happy with use of your data or want to provide some feedback.

Contact

Address: T-17, 1st Floor, Tekhand, Okhla, Phase-1, New Delhi – 110020

Contact: +91-7827 151 531